One Team, Too Many Jobs
Your one or two IT staff are covering helpdesk tickets and the network and the servers, all at once. Something always slips.
We audit what your team already has, then take on the specific gaps - jointly scoped, nothing assumed.
Helpdesk or network support, RMM & EDR, backup & disaster recovery, and Microsoft 365 security - delivered the same proactive-prevention way we've run IT for Singapore SMEs since 1987.
Backed by Managed IT Asia - Singapore's Highest-Ranking Elite Managed IT Service Provider - www.managedit.sg
Your IT team is competent. They are also generalists with finite hours. These are the gaps we see most often when we audit a client's current setup, and what we do about each one.
Your one or two IT staff are covering helpdesk tickets and the network and the servers, all at once. Something always slips.
There's antivirus on the laptops, but no proper RMM tooling and no EDR - nobody has visibility into what's actually happening across the fleet.
Something is backing up somewhere, but there's no real disaster recovery plan, and nobody is actively watching whether the backup jobs are actually succeeding.
You're on Microsoft 365, but it's still on default settings - no Defender for Office 365, no Entra ID conditional access, no consistent MFA enforcement.
IT has grown organically over the years. Nobody has sat down and mapped out what's actually in place, what's missing, and what the concrete next steps should be.
Head office mandates global security and backup standards. Your local team is too small to implement and maintain them on top of daily support.
We start with an audit of your current setup, then scope the specific gaps that matter. Nothing here is generic - it's the same proven approach we run for every Managed IT Asia client, just scoped around what your internal team already has covered.
Not sure which gaps matter most for your team? Let's audit it together - no obligation, no pressure.
Schedule Your Scoping ConsultCo-managed IT only works if the split is deliberate. Here is what makes our model different from a standard outsourced IT provider.
Every engagement starts with an evaluation of what you currently have and concrete, specific recommendations - not a generic sales pitch.
We define the division of responsibilities together with your internal team during onboarding - nothing is assumed, nothing overlaps.
Day-to-day operations, business context, and strategic decisions stay with your in-house staff. We fill the specific gaps they can't cover alone.
Flat-fee billing, proactive prevention plus reactive support, Monday to Friday 9AM-5:30PM SGT - the exact model we've run since 1987, just scoped to complement your existing team.
We help local teams meet HQ-mandated global IT policy without adding headcount, working within existing local infrastructure and constraints.
CoManagedIT.Asia draws on the full resources and track record of Managed IT Asia - serving Singapore's businesses since 1987.
CoManagedIT.Asia is a service of Managed IT Asia, operated by Masterfox Connections Pte Ltd (UEN 198700787D), in IT management since 1987. Managed IT Asia is recognised on the Channel Futures MSP 501 and NextGen 101 lists consecutively since 2020, and holds 1,200+ endpoints under active management across Singapore and Asia - the same operational depth that backs every CoManagedIT.Asia engagement.
Answers to the most common questions business owners ask about co-managed IT. See our full FAQ page for the complete list.